Hey lovely, have a question?...
We are a proudly Australian owned and operated brand based in Melbourne, Australia.
Yes! No furry friends were harmed in the making of our products!
Upon placing your order you will receive a confirmation email containing your order number (please note, your email may have been directed to your promotions tab/folder).
Once we lodge your parcel you will receive another email with the relevant tracking information, so that you can keep track of the journey of your lash tool!
We do not offer change of mind cancellations as all sales are final.
Please send an email to firstname.lastname@example.org within 24 hours of placing your order. Please also include your order number, and name used at checkout.
We accept all major payment methods including VISA, Mastercard, AMEX, PayPal and Afterpay.
After going viral on Tik Tok we had an unforeseen influx of orders before our next shipment of lash tools could arrive, so we sold out temporarily! You can still place your order now to secure The Lash Tool™ so that your order can be prioritised once our shipments arrive.
ALL PRE ORDERS WILL SHIP IN OCTOBER
ALL PRE ORDERS PLACED AFTER THE 1st OF OCTOBER WILL SHIP IN EARLY DECEMBER
Please keep in mind that we are a business run by two women, so it may take us several days to pack and send out all of your pre-orders. We want to be as transparent as possible with you all! However, please be assured that we will do our best to get them shipped to you as soon as possible! Thank you so much for your patience 🤍
Yes! Unlike generic curlers, you can safely use The Lash Tool™ even after applying mascara for the most feathery looking lashes! Lash breakage? We don't know her!
Want to see it for yourself? Head over to out Tik Tok to see it in action!
This is completely dependant on your lash type and environmental conditions! In saying so, most people who use The Lash Tool™ boast about how their lashes stay curled for up to 12 hours!
Yes! The Lash Tool™ definitely works on lashes of all lengths, including short lashes! The innovative comb attachment will allow even the shortest of lash hairs to thread through and work its magic! Still not convinced? Check out our TikTok if you want to see this in action!
Yes! You can definitely use The Lash Tool™ on straight lashes! With just a few gentle squeezes, your straight lashes will be transformed into the most dreamy, super curled & feathery lashes!
The lash pads do not need to be replaced like generic curlers! Since the pad and comb attachment are both secured to the body of the curler no refills are needed! The pad is also super durable and won't wear out over time as little force is needed to achieve beautifully curled lashes! Simply wipe clean with a Q tip! Sustainable beauty for the win!
We recommend to steer away from eyelash curlers when wearing fake/strip lashes so as to prevent any damage to your natural lashes.
The Lash Tool™ is made from high-grade carbon steel - known for its high strength, extreme hardness and durability.
The Lash Tool™ is the world's first all-pink eyelash curler featuring a built-in comb attachment. The built-in comb is next-level in the lash curler game and is designed to help you achieve super curled, damage-free and feathery lashes in seconds!
The Lash Tool™ helps you achieve super curled and feathery lashes in seconds without tugging, crimping or damaging them.
It's all in the comb! The individual lash hairs thread through the comb so that when you press down, the lash hairs are gently encouraged to move upwards. The comb prevents your lashes from collecting together and crimping.
Perhaps the most prominent reason is the built-in comb attachment! By now you probably already know that it's amazing for lash separation, so you're thinking... "Okay, but what else?". This innovative feature not only acts to separate but also supports your lashes by preventing the pad from falling out which can potentially cut your lashes off whilst curling! Typical of a generic curler!
With The Lash Tool™ you can be comfortable knowing that your lashes will not only look the most curled, but experience almost no lash damage or breakage!
Refunds & Returns
We can offer you a full refund if your lash tool is faulty, given that you ship your parcel back to us with all of its original components included. Once we receive your parcel we can issue a full refund of the original value of your order (excluding shipping). Please note, Pink Cosmetics Company reserves the right to refuse all returns, reshipments and refunds.
Yes, we ship to anywhere in the world!
We use Australia Post for all domestic and international orders.
Standard: $6 AUD
Express: $10 AUD
Standard: $10 AUD
Express: $20 AUD
Standard: $14 AUD
Express: Varies according to region (refer to the shipping rate calculator at checkout)
Wholesale/ bulk orders
At this point in time we do not offer a wholesale program. However, this will definitely be happening in the coming months!